About Us

Advisory Council On Family Care: Help When You Need It, Where You Need It.

Who We Are

The ACFC is a joint CWA and Verizon work/life committee serving the CWA-represented employees in the Mid-Atlantic region. We think diligently about how to help you with your work, life, and family responsibilities. We accomplish this by providing resources, securing programs, and offering toolkits with the bargained for the committee receives.

The ACFC includes members from both management and the union who work together to develop resources that will help you manage your day-to-day responsibilities.

ACFC – Advisory Council on Family Care
ACFC – Advisory Council on Family Care

Our Mission

Since 1986, the ACFC has been responsible for researching, developing, evaluating, funding, monitoring, deploying, and communicating programs and initiatives in the following areas:

  • Child and elder care resource and referral services.
  • Community development programs to increase and expand family care services and educational programs in the communities where employees reside or work.
  • Family care education programs for employees and their families.
  • Surveys, studies, and reports addressing the needs of employees and the changing scope of family care.
  • Programs are available to employees outside of work time to help them deal with stress.

How Can the ACFC Help You and Your Family?

ACFC program highlights:

  • Active Parenting: Self-paced, online classes and online group exchanges provide pointers and approaches to use in response to your child's behavior as it changes from one age to another. Day-to-day challenges become opportunities to teach responsibility as you create a home environment where your children will thrive.
  • College Coach: The ACFC has partnered with College Coach to guide families through educational challenges. Learn how to research the right college for your child, college applications processes and even how to save and pay for college.


Dutchin Carpenter

CWA District 2-13 DC, MD, VA & WV /ACFC Coordinator

Patrice Mears-Swift

CWA District 2-13 DE & PA

Kelly Nelson

Verizon Labor Relations

Julie Boden


Shernell Saunders

Verizon HR

Dana Hazzard

CWA District 1 New Jersey